Get in Touch With Us

Got a question about a brand featured on this site, spotted something that needs updating, or want to suggest a topic? This page explains the best way to reach us and what you can expect once you do.

How to Get in Touch

The most reliable way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two working days. A brief note on what your enquiry is about helps us route it to the right person and get back to you faster.

What We Can Help With

Non Gamstop Casinos covers betting sites not on GamStop, from welcome offers to payment methods and game selection. Here's what readers typically write in about:

• Questions about a listed operator — If you want more detail on how a brand such as Betmica, Kikibet or Betninja compares before you sign up, ask and we'll point you in the right direction, including to our full list of trusted non GamStop casinos.
• Corrections and accuracy checks — Offers, terms and ratings change. If something looks out of date, tell us and we'll look into it promptly.
• Content suggestions — Want us to cover a specific payment method, bonus type or game category in more depth? We take reader suggestions seriously when planning new content.
• General feedback — Positive or critical, we want to hear how our reviews and comparisons have been useful, or where they've fallen short.
• Partnership or media enquiries — If you represent a brand or publication and want to discuss working together, introduce yourself and outline what you have in mind.

What We Can't Help With

We're an independent comparison site, not a casino operator or a support desk for any of the brands we review. If you have an issue with an account, a withdrawal, or verification at a specific casino, that has to be raised directly with the operator's own customer support team, as we have no access to individual player accounts or transactions.

Similarly, if you're looking for guidance on managing your gambling or reinstating a self-exclusion through GAMSTOP, we're happy to point you towards general information, but this page isn't a substitute for GAMSTOP's own service or independent support organisations.

What Happens After You Send a Message

Every email is read by a real person, not an automated system. Our usual response time is within two working days, though this can stretch slightly during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know if it's going to take a little longer.

Keeping Our Reviews Honest

Reader feedback plays a genuine part in how we maintain and update our reviews of casinos and betting sites not on GamStop. If you've had an experience — good or bad — that you think other readers should know about, we're glad to hear it. Nothing you send us influences how a brand is ranked on this site; our ratings are based on our own research criteria, not on messages from readers or from operators.

You must be 18 or over to use any of the sites reviewed here, and that applies just as much to contacting us with questions about them.